Bassin 120
6211AK Maastricht
Privacy Statement
Trichter BV located at Sint Annalaan 60, 6217KC, Maastricht, is responsible for the processing of personal data as reflected in this privacy statement.
Contact details: Sint Annalaan 60, 6217KC, Maastricht +31652343165
Michel Brull is the Data Protection Officer of Trichter BV he can be reached at michel@trichter.nl
This privacy statement was last updated on 7-10-2022.
Personal data that we process
Trichter BV processes your personal data because you use our services and/or because you provide these data to us yourself.
Below is an overview of the personal data we process:
First and last name
Gender
Date of birth
Address details
E-mail address
IP address
Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by telephone
Location details
Bank account number
Below is an overview of the personal data from your surfing behaviour that we process:
Data about your activities on our website
Data about your surfing behaviour across different websites & social media platforms (e.g. because this company is part of an ad network)
Internet browser and device type
Particular and/or sensitive personal data that we process
Trichter BV processes the following particular and/or sensitive personal data about you:
Data of persons under 16 years of age. Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@magischmaastrichtvrijthof.nl and we will remove this information.
For what purpose and on what basis we process personal data.
Trichter BV processes your personal data for the following purposes:
Handling your payment. Sending you our newsletter and/or advertising brochure.
Calling or e-mailing you when necessary to provide our services, Informing you about changes to our services and products. Offering you the opportunity to create an account. Delivering goods and services to you. Alerting you to interesting products and services within your interests.
Trichter BV analyses your behaviour on the website to improve the website and tailor the range of products and services to your preferences
Trichter BV tracks your surfing behaviour (e.g. because this company is part of an advertising network) across various websites to match our products and services to your needs.
Automated decision making
Trichter BV does make decisions about matters that could (significantly) affect individuals on the basis of automated processing. These are decisions that are made by computer programmes or systems, without any human being (e.g. an employee of De Amsterdamse Winter B.V.) being involved. Trichter BV uses the following computer programmes or systems:
Ivengi / Hubspot: This/these programme(s) is/are the central point for all personal data. In it, everything is kept extremely secure and we can modify and/or delete data if required. This system also ensures that Trichter BV only reaches you with information, products and/or services relevant to you.
Facebook: From Facebook, we receive your surfing behaviour and interests after permission has been granted. We use this data to make sure you do not receive unwanted ads. So you will only see ads that are of interest to you.
Instagram: From Instagram, we receive your surfing behaviour and interests after permission has been granted. We use this data to make sure you do not receive unwanted ads. So you will only see ads that are of interest to you.
Tiktok: From Tiktok, we receive your surfing behaviour and interests after permission has been granted. We use this data to make sure you do not receive unwanted ads. So you will only see ads that are of interest to you.
Google: From Google, we receive your surfing behaviour and interests after permission has been granted. We use this data to make sure you do not receive unwanted ads. So you will only see ads that are of interest to you.
How long we hold personal data
Trichter BV will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:
Personal data: kept for as long as you show interest within 1.5 years in Trichter BV's products and services. You retain the right to modify or delete this data whenever you want.
Surf, website & social media behaviour: retained for as long as you show interest within 1.5 years in Trichter BV's products and services You retain the right to amend or delete this data at your convenience
Sharing of personal data with third parties
Trichter BV does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor's agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Trichter BV remains responsible for this processing.
Cookies, or similar technologies, that we use
Trichter BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Trichter BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer tailored content and advertisements.
On your first visit to our website, we inform you about these cookies and ask your permission to set them. You can opt out of cookies by configuring your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings.
For further explanation see: : https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Accessing, modifying or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Trichter BV and you have the right to data portability. This means you can submit a request to us to send the personal data we hold on you in a computer file, to you or another organisation named by you. You can send a request to view, correct, delete or transfer your personal data or a request to withdraw your permission or object to the processing of your personal data to info@magischmaastrichtvrijthof.nl To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Trichter B.V. would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Personal Data Authority. You can do so via the following link (available in Dutch) https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we safeguard personal data
Trichter BV takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your details are not properly secured or there are indications of misuse, please contact our customer service or via info@magischmaastrichtvrijthof.nl